GEORGETOWN, Guyana (CARIBBEAN,OCT 12,2016) — Guyana Wednesday ordered suppliers of the Samsung Galaxy Note 7 phones to immediately halt sales of the device after the manufacturers confirmed several cases of the phones exploding.
The Competition and Consumer Affairs Commission said it was advising all consumers with either an original Samsung Galaxy Note 7 or the replacement to power down and stop using the device immediately.
It warned that suppliers found selling the device will be in contravention of the Consumer Affairs Act and likely to be prosecuted.
“Suppliers must accept all returned Samsung Galaxy Note 7 devices and a full refund must be issued to the consumer. Suppliers are also asked to halt sales of the Samsung Galaxy Note 7 or exchanges for the replacement device.”
It said that Samsung earlier this week asked all of its global partners to stop sales and exchanges of the Galaxy Note 7 after having found several cases of Note 7 phones exploding.
“The recalled devices have a 5-7 inch screen and were sold in the following colours: black onyx, blue coral, gold platinum, and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note 7 is printed on the back of the phone,” the Commission said.